CLASS VII CHAPTER - 5 QUALITY

Q1. What was the author's opinion about Mr. Gessler as a bootmaker?
Ans. The author liked Mr. Gessler's boots as they were custom made and those boots fitted the customers perfectly. The leather was of the best quality and lasted long.

Q2. Why did the author visit the shop so infrequently?
Ans. The author visited the shop so infrequently as the boots made by the Gessler brothers lasted too long.

Q3. What was the effect on Mr. Gessler of the author's remark about a certain pair of boots?
Ans. Mr. Gessler found the remark quite unbelievable. He argued that the author might have got them wet. He told the author that he will either repair or adjust the money in his bills.

Q4. What was Mr. Gessler's complaint against 'big firms'?
Ans. Mr. Gessler complained that the big firms did not value the money of the customers. They captured the market through advertisements and not from the quality of their products. He was out of business due to these firms and that his business is reducing day by day.

Q5. Why did the author order so many pairs of boots? Did he really need them.
Ans. The author felt bad for Mr. Gessler who was not just talented but gave the customers their money's worth. He wanted to help him due to which he ordered so many pairs of boots.

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